Terms & Conditions
None of our cosmetics have been tested on animals
The following are the terms and conditions (called "these Terms") for the sale of goods by us and replace any previous terms and conditions. The Company intends to rely upon these Terms.
If you want to change them, please make sure you ask for any changes to be put in writing.
This is to avoid any misunderstandings as to what we and you are expected to do.
It is important that you read and understand these Terms before ordering from us. If there is any term that you do not understand please notify our Customer Services Department before ordering from us.
Please read through the Terms carefully before placing your order and then if you are ordering from our website print a copy for future reference.
We may change these Terms from time to time without notice to you. However, any changes will only apply to any subsequent orders received.
Purchasing from our website
The details on our websites are not offers that you can accept.
The contract between us will be formed once we confirm to you acceptance of your order.
We will do this by email for internet orders, by telephone for phone orders and for postal orders, when we dispatch the goods.
Prior to then we will be under no obligation to supply you with the goods you have ordered.
It is your responsibility to verify that your email address is in proper working order and must assume the risk of all consequences for transmission or operational failures
Paypal policy details
The price shall be the price quoted on the website (which is inclusive of VAT) except for when we make an error or if the price has changed since publication. If we have made an error, then we will inform you of this as soon after you have placed your order as possible and will tell you the correct price and ask
you if you still wish to place your order with us. If we have not heard back from you within 10 days, then we will presume that you did not want to place your order again with us and we will give you a full refund if you have already paid.
You will be required to pay extra for delivery.
Payment and Delivery
Payment can be made by credit card via our website or by telephone or by credit card or cheque via post.
Please make all cheques payable to "HCS Aroma ".
We will deliver to the address given to us by you at the time you place your order. Please allow up to 30 days for delivery.
This condition will only apply to credit customers.
In spite of delivery having been made, title in the goods shall not pass to you until you have paid all sums due to us. Notwithstanding that the goods remain our property, you may sell them, however, you must hold the sale proceeds on trust for us until we have been paid in full.
Availability of goods you order
If we are unable to provide you with the goods you have ordered, you will be contacted as soon as possible at which point you will be offered the choice of accepting substitute goods of equivalent value or a complete
refund of any sums that you have paid.
Cancellation and Return
Should you wish to cancel your order then please send written notice to us not earlier than the time when the contract was concluded and not later than 7 (seven) working days following the day that the goods were
received in one of the following ways:-
1 - By post:- HCS Aroma, 34 Coriander Drive, Totton, Southampton, Hants SO40 8FS
2 - By e-mail:- firstname.lastname@example.org
Once you have notified us of your cancellation then any sums paid by you will be reimbursed within 30 days (other than our costs if we have to recover the costs from you). Where you do cancel your order, you are under a duty (until the goods are returned to us or collected by us) to retain possession of them and to take reasonable care of them.
Where you cancel your order the goods may either be: -
i) returned to us at your cost; or
ii) if requested, collected from you at your cost. Your right to cancel does not apply to custom made items where the item was supplied in accordance with your specifications
The benefit of any contract entered into with us is personal to you and only you can enforce the contractual terms.
If any provision of the Terms is unenforceable this will not stop the rest of the provisions from being enforceable.
Relevant United Kingdom law will apply to any contracts between us.
"you" and "your" means the person, firm or company who enters into a contract with us.
"us", "our" and "we" means HCS Aroma
Thank you for taking the time to view our site.